Warragul resident “Fred W” has given us permission to reprint his story from last week.  He does this in our hope that creating awareness will lower the amount of people that fall victim to the scamming epidemic that is plaguing Australians with a current focus on local residents of Baw Baw and Gippsland. Scamming cost Australians upwards of an estimated $3,000,000,000* each year…. and a quite a few of those zeros are coming from Gippsland residents. Fred’s experience it recorded as follows in his own words: “COMPUTER SCAM “On Tuesday 19th September 2017, I received a phone call to inform me that one of our computers (my wife’s) had been…

Problems with ADSL Internet connections can be frustrating for the end user. Is it my modem? Is it the service supplier? or …… is it my computer at fault? To help you help yourself, we have provided the following self help guide;  Left click to read, or right click to download: Troubleshooting ADSL Internet Modems Post image by Someone’s Moving Castle, CC BY-SA 3.0.

We hear on the news frequently about one person or anther being scammed out of tens of thousands of dollars and sometimes even hundreds of thousands. Unfortunately in my experience it’s not just in the news, it is very common in our local area, but usually lower amounts… usually three to ten thousand dollars at a time. But a little bit of community awareness, we can reduce these occurrences. Is it a scammer? If you received a “cold call”. Don’t take the bait, telephone scammers are always finding new and inventive ways to trick you into doing things that you would not normally do.   If the caller insists they…

No matter what modern computer system we use, whether it be Mac, IOS, Android, Windows or Linux they are always updating. Why?  The manufacturers keep telling us the primary reasons are: Security patches and bug fixes New features and continual improvements  And my personal favorite: More security patches and bug fixes for the problems introduced in the new features and continual improvements. In theory updates should be seamless and improve our products, however in the real world it can be a huge inconvenience to the computer end user.  Windows 10 is no exception, it looooooves to update, and perhaps more than any other alternative.  Dramatic slowdowns and seemingly random resets can occur especially for those that…

At the start of the year I posted an alert to yet another Internet scam doing the rounds again. The symptoms are that while you are browsing the Internet, you click on some ransom site or advert and suddenly it would appear that you you have lost control over your Internet browser. (See picture to the left) (https://warragulcomputerrepair.com.au/articles/local-alert-1800-scam-doing-the-rounds-again/). In reality, this is nothing serious, just an annoyance. Unless of course you call the fraudulent “toll free” number….. Don’t Panic! You are not infected, you just can’t look at the Internet until the fake warning note has been cleared. We will now show you how to get rid of this pest.…